Frequently Asked Questions

"Where do I sign on and when?"

For check in at Innerleithen check in at the Cabin in the Trails Carpark, flash your QR code from your ticket email, collect your pass then Lock and Load, first bus loads at 9am. For a seamless checkin screenshot the QR code before you arrive.
Please remember your face mask to enter the cabin and ride the buses.

At Ae Forest please show your QR code to the driver and he will check you in on our system.

"The weather looks a bit wet, can I cancel or reschedule?"

You're in luck - the trails run amazing in the rain!!!
We are based in Scotland and sometimes it rains here so please be prepared for some wet weather when you uplift!

"I broke my arm, and my bike and then someone stole all of it, even my arm.

Can I reschedule or get a refund?"

A lot of riders are unlucky enough to either break their bikes or themselves.
If you bought insurance with your ticket then yes we can reschedule your pass!

"Will my kid's bike/wide tyres/ebike fit on the trailers?"

So far there has been no bike too small for us to carry.
Get in touch with us before booking your kids bike on so we can accommodate as best as possible.

For the rider who likes their bikes chunky - currently the biggest tyre we can fit on the trailer is 2.8.

Want to reserve battery power? We can carry e-bikes on our trailers too!

"What time's the first/last bus?"

The first bus leaves the car park at 9.07am and the last bus leaves the car park 3pm (ish). No lunch break means maximum uplifts!

"What are the trails like?"

Innerleithen is the capital of UK natural trails. This hill has everything from steep techy natural to jumpy flowy DH trails.

Ae Forest has some of the best downhill trails in the country featuring infamous features such as the Step Down with some cracking enduro lines designed to perfection

If you've not ridden at any of our locations before we recommend hiring out a "Local" from only £15pp a day. No faff just shredding!

"Are there toilets at the car park?"

Yes we have a toilet for both the boys and girls at The Cabin

and finally... THE MOST COMMON QUESTION

"All of my mates are booked on tomorrow and you're sold out.
Can I get on?"

We sell one ticket per seat so no one is left waiting to ride which also means we tend to sell out.
If we're sold out for a date you want to ride
email team@adrenalinuplift.co.uk with subject "Waiting List" and we'll see what we can do.

A wee tip - emailing at 10pm the night before will probably not get you a seat on the bus. ;)